However, in 2020 like many businesses across the region, Evolving Mindset faced their toughest challenge to date when the Covid-19 pandemic swept the country. Continuing to operate through the pandemic, they adapted and delivered online courses via zoom never wavering in their support for the community. However, being a newly established organisation in a service area that was already in severe crisis pre-pandemic, Director Phil Noon quickly realised that the team themselves also needed support to be able to continue to deliver.
In October 2020 Phil was introduced to the Invest Knowsley Business Growth Team by Lorna Marshall (Working Well Programme Co-ordinator) who had been working with Evolving Mindset throughout the early stages of the Covid-19 pandemic.
Following an initial discussion with a dedicated business advisor it was identified that the organisation could benefit from the free specialist support available through the Business Growth Programme (BGP).
Phil immediately signed up to the BGP which enabled highly skilled management consultant Mike Holmes to work directly with the team on a one-to-one basis over a number of months. A key element of the support was to review the structure, aims and sustainability of the organisation to ensure they could continue to deliver free services. The overriding objective was to look at income generation as well as reviewing the pricing structure for corporate training.