Privacy Notice

Who will own my data once I submit it?

Knowsley Borough Council (the Council)

Why do you need my information?

Knowsley Council’s Business Growth Team needs this information to:

  • provide a comprehensive business support service
  • collect intelligence that could improve the quality of business support
  • monitor business trends
  • signpost to other services both internal and external where appropriate
  • communicate with you and provide services tailored to your business needs. You will be given the option to receive newsletter communications from the Business Growth Team. We will only subscribe you if you give us your explicit consent to do so. You can opt out of these communications at any point by clicking “unsubscribe.”
  • evaluate eligibility for financial support (for example, confirm validity of company accounts; confirm identity; make payments of awards; send reports to government departments; detect and prevent fraud or error; and ensure that public money is used correctly).
  • We may collect special category data however this will be anonymous and will not identify an individual

What legislation allows the Council to use my information?

For the purposes listed above. We use this information in the legitimate interests of the Council and in accordance with the following:

  • Article 6 (1) (e) GDPR ‘processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.’

Who will my information be shared with?

  • Internal and external government departments, and other public bodies, e.g., Department for Business, Energy & Industrial Strategy, Ministry for Housing, Communities and Local Government, Liverpool City Region Combined Authority
  • other Council teams so that they can perform their statutory roles and support our service to you e.g., business rates, environmental services, financial services, legal services, and planning
  • other organisations involved in the provision of support to businesses in which case we will ensure that these organisations meet the standards of the GDPR and the Data Protection Act 2018 and are covered by a legal basis allowing them to collect, use and share your personal information.

Do I have to provide this information and what will happen if I don’t?

If you do not provide some or all of the information requested, we may not be able to provide a comprehensive business support service tailored to your requirements and/or assess your application for potential support.

How long will you keep this data for and why?

Personal data will not be retained for longer than necessary in relation to the purposes for which they are collected. There is usually a legal reason for keeping your personal information for a set period. For example, a typical period for retaining data relating to the award of support is typically seven years.  However, this may vary.

How will my information be stored?

Data is stored in Council IT systems. The Council takes data control seriously and has internal policies and controls in place to protect data from being lost, accidentally destroyed, misused, disclosed or accessed by employees other than in the performance of their duties.

What rights do I have when it comes to my data?

You have the right under the Data Protection Act 1998 (General Data Protection Regulation) to request a copy of your information and to know what it is used for and how it has been shared. This is called the right of subject access.

To request a copy of your data or ask questions about how it is used, please download a copy of our form from http://www.knowsley.gov.uk/system-pages/privacy-policy#access and send it to: –

Data Protection Officer
Knowsley Council
Municipal Building
Archway Road
Huyton
Liverpool
L36 9YU

Or email: data.protection.officer@knowsley.gov.uk

Who can I complain to if I am unhappy about how my data is used?

You can complain directly to the Council’s Data Protection Team by writing to: –

Data Protection Officer
Knowsley Council
Municipal Building
Archway Road
Huyton
Liverpool
L36 9YU

Or email: data.protection.officer@knowsley.gov.uk

You also have the right to complain to the Information Commissioner’s Office using the following details:

The Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: www.ico.org.uk

Will this information be used to take automated decisions about me?

No

Will my data be transferred abroad?

No